The Working Process
Initial Contact and Scoping
The call
We deliver
Game Plan
Quoting
The written quote.
We are used to working with companies that are new to learning and those with an existing vast experience of it. We tailor our approach to suit your needs. We can design a complete learning strategy for you or just develop one training module.
We are always happy to discuss this quote and adjust if we have misunderstood the scope in any way. Likewise, we may be able to come back with an alternative that better meets your needs.
Once the quote is formally accepted and the deposit paid, we move on to the next stage.
Information Gathering
A key stage is developing the Intended Learning Outcomes.
We work with you and the SME to develop a set of clear statements about what the outcomes will be of doing the training for the learners. This guides the way we develop the content and things like the design of assessments.
Following this we work with the SME to gather the actual information that will be taught.
The Storyboarding Phase
The document that we use to capture all this information and plan out the details of the training is called a Storyboard.
A Storyboard basically identifies each item in the training. These items might be the contents of a slide or screen, a video, a quiz, or a roleplay.
The Storyboard is bounced backwards and forwards between us until it is word perfect. The aim is to work out any issues of sequencing, missing content and such before moving onto the more time consuming and thus expensive period of actually building the training.
Once signed-off, no significant changes can be made to the storyboard without a cost penalty, and the learning will be created from the Storyboard. Minor changes to wording is acceptable, but no structural changes are possible after this point within the terms of the agreed cost.
Design
At the same time the Storyboard is being worked on, the Design Team will be working with you to get the look and feel of the training right. This involves mockups and developing the templates that will be used in actually building the functioning training.
We’ve found that great visual design improves learner engagement, so we work very hard to make the design beautiful and appealing within your constraints of corporate style, platform and budget.
The Design is signed off when you are satisfied and no significant changes to this can be made after this point within the scope of the agreed price.
Production
The best solutions for you
Depending on your choice of Authoring Tool, we may produce a full mockup of the learning or go straight into production.
In production we build the desired learning course fully.
Depending on needs, we may be shooting video or capturing voiceovers, and capturing images on location for scenarios, in addition to the computer work of building out the training.
We’ve got your back
During production there will be multiple stages of you providing feedback.
With some of the Authoring Tools we can provide a review link that makes feedback easy. In the case of other tools we work out a suitable way for you to review and provide your feedback.
When you are satisfied there is another sign off.
Delivery
Depending on your needs, at this stage we upload the learning onto your systems, provide any staff training and transfer files.
Our aim is to have you not just 100% satisfied, but keen to work with us again.
